Derrick’s Music

Another great indie record shop I can walk in and come out with a cd I never knew I wanted.

DO NOT use this company! They have refused to give a refund for a cancelled event. The initial contact was with a gentleman who was extremely rude, derogatory and offensive. I have since tried to email on several occasions as to avoid dealing with this man on the telephone, however I have been ignored since. Thankfully I have sought legal advice and this has been taken further and been assured I will win this case, but please do not make the same mistake and support this business. Looking at the other reviews, they have stolen money from customers for years!

What a miserable store, lost some vouchers given to me and then found. Whilst being several months past the expiry date, the store (owner) refused to honour any part. Such a surprise to find some one so mean spirited. Not only does he choose the minimum allowable time for expiry he gave me some twaddle about it being all to do with his accountant. Stupid man, its down to you wanting to keep the £90 for yourself. In an age where we all try and support local you are the one exception where I will encourage people not to, where I have encouraged people in the past and was intending on spending well over the voucher amount today. Well done for your excellent customer relations, maybe you should change your store name to “Ebenezer records”!

Unfortunately there's no music instruments store anymore. They sell only records.

Bought tickets online to collect in store but the email with the order wouldn’t open, went in store for some help & old guy on counter was so rude and unhelpful basically told me it’s not his tech at fault it’s mine - not that I care either way I just wanted a solution - he was unwilling to check if my order had gone through or anything said my email would be resent on Monday but didn’t ask for my email address! Spoke to me like I’d shat on the floor not spent £50 shocking attitude.